Diagnosis and hardware
For unknown faults, damaged hardware or questions about practical upgrades and repair options.
BOOK ONLINE OR VISIT A LONDON BRANCH
Choose practical help for a slow, damaged or unreliable Windows computer. Find the right service by problem, book online, or view a branch before visiting Camden, Lewisham, Shoreditch or Wimbledon.
FIND HELP QUICKLY
Try “Windows boot recovery”, “PC speed-up”, “laptop data transfer” or “virus removal”.
CHOOSE WHAT YOU NEED
Start with an assessment when the cause is unclear. If you know the problem, choose the closest service and review its details before adding it to your basket.
For unknown faults, damaged hardware or questions about practical upgrades and repair options.
For sluggish performance, freezing, clutter, maintenance needs or general computer health concerns.
For installation problems, failed updates, boot faults, recovery requirements or password-access assistance.
For moving files to another computer, reviewing backup needs or assessing data-recovery options.
For suspicious pop-ups, unwanted software, security concerns or malware cleanup and hardening.
For a new Windows computer, personalisation, general troubleshooting or home and small-business support.
A SIMPLE BOOKING PATH
Select by symptom, or start with the general assessment when you are unsure.
Open the service listing, check what it covers and its current price, then add it to your basket.
If the computer still works, back up important files before repair and bring any relevant charger or accessories.
LOCAL LONDON SUPPORT
View the branch page for its current address, contact details and visit information before travelling.
North London laptop and PC support.
View Camden branch →South-east London laptop and PC support.
View Lewisham branch →East London laptop and PC support.
View Shoreditch branch →South-west London laptop and PC support.
View Wimbledon branch →ALL AVAILABLE SERVICES
Select the service that best matches the fault. Choose the assessment listing if the cause is not yet known.
£160.00 Ex Tax: £160.00
A complete start-up service for a new Windows laptop or desktop, prepared around the customer rather..
£80.00 Ex Tax: £80.00
Expert assistance to recover forgotten or lost passwords on your Apple devices. Includes Apple ID re..
£160.00 Ex Tax: £160.00
Move important files to a new computer, create a safer backup arrangement or assess missing and inac..
£80.00 Ex Tax: £80.00
A focused hardware service for customers considering an SSD or memory upgrade, or experiencing a bat..
£160.00 Ex Tax: £160.00
For a Windows computer that has become slow, noisy, hot or unreliable. We improve the system before ..
£160.00 Ex Tax: £160.00
For pop-ups, redirects, suspicious applications, account concerns or a Windows computer that may be ..
£160.00 Ex Tax: £160.00
For Windows computers that will not start, remain on a recovery screen, fail updates or need a clean..
£80.00 Ex Tax: £80.00
Practical Windows IT support for one home user, sole trader or small-business user with a clearly de..
£80.00 Ex Tax: £80.00
Not sure which service you need? Start here. We inspect the computer, identify the likely cause and ..