Resolve the stated business or computer support need with a clear, approved scope. The listed £80.00 is the current starting or booked-service price. We confirm any additional parts, time or specialist work and obtain approval before charging more.

Check this is the correct service

Listing: Password Recovery Assistance Service

Send or bring the exact model number and a clear description of the fault. We confirm compatibility before accepting a model-specific repair.

Common symptoms

• A computer, account or network problem is affecting work
• A device needs setup, maintenance or secure configuration
• A business needs a defined support task or assessment

Similar symptoms can have more than one cause. We test first and obtain approval before any different or additional paid repair.

What is included

• Requirements and environment check
• The labour and work described in the specific listing
• Testing and a concise completion summary
• Approval before any additional time, parts, licences or subscriptions

Complete service: this listing is for diagnosis and professional work by Minko’s Macs. It is not a stand-alone parts listing.

How the service works

1. Confirm the requested outcome and affected users/devices
2. Assess dependencies, data risk and access requirements
3. Agree the practical scope and any downtime
4. Complete and test the work
5. Provide the result, limitations and recommended follow-up

Turnaround: Straightforward service work is normally completed within 24–48 working hours after check-in or the booked appointment. Data-recovery, parts, access or additional faults can extend this; we will explain the next step.

Service assurance

We stand behind the specific work completed and will review a recurrence connected with that work. New hardware faults, third-party changes, later software updates, malware reinfection, forgotten credentials and unrelated problems are not treated as the same fault. Any replacement part fitted as part of an agreed repair carries a one-year warranty with the liquid-damage exclusions stated above. Statutory rights remain unaffected.

Frequently asked questions

Are parts and subscriptions included?
Only when the listing explicitly says so. Any additional hardware, licences or subscriptions require approval.

Do you provide remote support?
Where appropriate, the customer initiates the appointment, approves connection/control and can end the session at any time. Never send passwords or one-time codes.

How long does it take?
Straightforward service work is normally 24–48 working hours after check-in or appointment; larger business projects are scheduled separately.

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