Restore clear video and reliable camera detection. The listed £160.00 covers the fitted repair described on this page, including the stated part or component work, labour and post-repair testing.

Check this is the correct service

Listing: Apple MacBook Pro Retina 15-inch Mid 2015 (A1398/MacBookPro11,4 / MacBookPro11,5) Camera / FaceTime Camera Repair

• Year: 2015
• A-number: A1398
• Model Identifier: MacBookPro11,4 / MacBookPro11,5

A-number alone can span more than one configuration. We verify the full model identity and fitted component before ordering or fitting.

Common symptoms

• The camera shows a black image or is not detected
• Video is blurred, distorted, flickering or discoloured
• The camera disconnects intermittently
• Applications report that no camera is available

Similar symptoms can have more than one cause. We test first and obtain approval before any different or additional paid repair.

What is included

• Camera, microphone and software-permission checks where relevant
• Cable and related-board diagnosis
• A tested compatible fitted camera component where replacement is required
• Parts, labour and video/audio testing within the listed repair scope

Installed repair only: Minko’s Macs does not sell this repair part separately. We confirm compatibility and fit it as part of the service.

How the service works

1. Verify the model and reproduce the problem in more than one supported application
2. Check privacy permissions, software and connected hardware first
3. Inspect the camera path, cable and board connection
4. Carry out the agreed repair or replacement
5. Reassemble and test image, microphone and sleep/wake behaviour

Turnaround: Normal turnaround is 5–7 working days after check-in. Parts availability, additional faults or customer approval can extend this; we will contact you before carrying out extra paid work.

One-year warranty

The fitted replacement part or completed component repair, together with its related workmanship, carries a one-year warranty. Accidental or impact damage, consumable wear and unrelated faults are excluded. If inspection finds liquid damage, repair work to an existing liquid-affected component has no warranty because corrosion can continue; any new replacement part we fit still carries its one-year warranty. Statutory rights remain unaffected.

Frequently asked questions

Could software cause the problem?
Yes. Permissions, operating-system faults and application settings are checked before hardware replacement.

Is the camera integrated with the display?
On some models it is part of the display assembly or cable system, so the correct repair route depends on the exact hardware.

Is this part-only?
No. It is a fitted repair.

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